Keeping your email secure

A number of schools and organisations are experiencing an increase in the volume of spam and phishing emails being received. These emails are designed to steal your personal information or your login information, the latter being more common. These emails if acted upon can cause data protection issues and even pose a security risk.

If a person has followed and submitted any information requested by a spam or phishing email you usually you see an increase in the number of emails being sent to others (internal and external), often in the 000’s if not 0000’s.

Spotting spam and phishing emails

Often it is easy to spot a spam or phishing email as they contain common characteristics such as:

  • The sender’s address does not tally with organisation’s website
  • The greeting is impersonal
  • Corporate branding is different from previous genuine emails
  • They contain spelling and grammatical errors
  • you weren’t expecting an email from them
  • There is a link to enter further detail, which can include your username and password and banking information. The link itself takes you to an unknown website
  • Trying to rush you into performing an action

What should you do is you receive a suspicious email?

  • If you are unsure do not act and contact IT Support as soon as possible
  • Do not click any links contained with the email. If you have check the URL before submitting any personal information
  • Do not reply to the email
  • Do not enter your username or password, if requested
  • Do not download or open any accompanying attachments

To test your knowledge on phishing email why not take the quiz: https://phishingquiz.withgoogle.com/